Microsoft Recruitment | Engineer Intern

Microsoft Recruitment: Microsoft Off campus drive for Engineer Intern for 2021. Freshers can also apply. The location of the job is India. The details for Microsoft hiring process are provided below.

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses supports, and sells computer software, consumer electronics, personal computers, and related services.

Microsoft Recruitment:

Company Name:Microsoft India
Company Website:www.microsoft.com
Job Role:Engineer Intern
Job ID:1128046
Experience:0 year
Salary:Best In Industry

Job Description:

Support Professional is responsible for providing quality support to its customers with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to Microsoft customers.

Responsibilities:

Responsibilities of a support engineer include:

  • Represent Microsoft and communicate with enterprise customers via telephone, written correspondence, or electronic service about finding solutions for technically complex problems identified in Microsoft products.
  • Solve highly complex problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, requiring the highest level of customer skill.
  • Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
  • Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate.
  • Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
  • Consistently share best practices with team members. Act as technical resource for broad and complex issues and may typically be assigned to moderately strategic accounts. Ability to develop and deliver “in depth” technical training to other engineers.
  • Write complex technical articles and sample programs for knowledge base.
  • Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Critical Exposure Areas
  • Good communication skill and good service skill are expected
  • Candidates must also have strong customer service, accurate and logical problem solving and the ability to work in a team environment.

Qualifications:

  • BE/B.Tech in CS/ IT or ECE (Electronics & Communication) (year of graduation should be 2022)
  • No pending backlog
  • 8+ CGPA
  • Fluent in verbal and written English
  • Strong interest in Microsoft Technologies (.net, Azure,)
  • Deep understanding of markets, customers, and related technology

NMicrosoft Off Campus Drive 202Application Process:-

All candidates who wish to apply, they may apply for Microsoft Recruitment 2021 by clicking on this link

Apply Link: Click here

Microsoft Recruitment | Engineer Intern Microsoft Recruitment | Engineer Intern Reviewed by Admin on August 14, 2021 Rating: 5

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